Equality and Diversity Policy

Inverlochy Castle Management International (ICMI)

At Inverlochy Castle Management International (ICMI), we are dedicated to fostering an environment that embraces equality, diversity, and inclusion. We are committed to ensuring that all employees, guests, and associated colleagues are treated with dignity and respect, regardless of race, ethnicity, gender, disability, age, sexual orientation, religion, or any other protected characteristic.

This policy applies to all employees, guests, contractors, suppliers, and anyone interacting with our hotel. It governs all aspects of employment, service delivery, and business practices.

We are committed to:

• Promoting equal opportunities in recruitment, training, and career progression
• Providing a welcoming and inclusive experience for all guests
• Prohibiting discrimination, harassment, and victimisation in the workplace and across our services
• Making reasonable accommodations for individuals with disabilities
• Fostering a culture of inclusivity and respect.Ensuring compliance with all applicable equality legislation

Responsibilities:

• Management: Upholding this policy, addressing concerns, and taking appropriate action against any violations
• Employees: Treating colleagues and guests with fairness and respect while reporting any instances of discrimination or harassment and expected to align with our values of inclusivity ad non-discrimination

Any concerns regarding discrimination, harassment, or unfair treatment should be reported to hotel management. Complaints will be handled promptly, fairly, and confidentially.

This policy will be reviewed regularly to ensure its effectiveness. Feedback from employees, guests, and associated colleagues is welcomed to support our ongoing commitment to equality and diversity.

Glenfinnan House Hotel is committed to providing an inclusive and welcoming environment where everyone feels valued. By working together, we can ensure fairness, respect, and equal opportunities for all.