Sous Chef

Purpose: To act as Sous Chef, assisting the Head Chef in all aspects of planning, organising and communicating within all kitchen departments. To assist the Head Chef in building a motivated team by taking an active interest in their welfare, safety and development.

Responsible to: General Manager, Head chef, Chez Roux, Food and Beverage Manager

Responsible for: All chefs and porters

The Role:

Leading the team in the Head Chef's absence; the Sous Chef must be an inspirational leader, motivating and developing the team with their correct example and creating a culture of passion and enthusiasm for the preparation and service of food. The Sous chef will cultivate an excellent working partnership with the restaurant management team.

They must assist in providing food that not only exceeds our guest expectations in flavour, substance and presentation, but is also in line with agreed company & legal standards. This is in addition to ensuring that the food costs of the business are well managed.

Key Responsibilities:

• To work with the restaurant team to understand customer expectations, comments and to handle any complaints to satisfy the customer promptly
• To consistently prepare and cook all food to the standards and dish specifications, and train the team to do the same
• To be hands on and present during the busy service periods
• To be a team player at all times and be prepared to be flexible in order to ensure that all operations are always as guest-focused, efficient and profitable as possible.
• To ensure that the hotel’s Health & Safety Policy and Food Safety Management System are adhered to in the kitchen including all related paperwork checks & record keeping
• To ensure the menu, daily specials and special menus are available, as appropriate
• To ensure functions menus are managed effectively in conjunction with the manager in charge
• To ensure that the kitchen team are fully prepared, stocked and set for service
• To be responsible for the performance of the whole kitchen team and the delivery of quality food in the absence of the head chef
• Be a role model for the team by actively displaying consistent cooking skills, a positive & proactive attitude and hygienic appearance at all times
• To assist the Head Chef with recruitment, supervision, planning, training, coaching and developing of the kitchen team to meet the needs of the guest, the business and the company
• To be responsible for the performance of the whole kitchen team and the delivery of quality food in the absence of the Head chef
• Be a role model for the team by actively displaying consistent cooking skills, a positive & proactive attitude and hygienic appearance at all times
• To carry out recruitment, supervision, planning, training, coaching and developing of the kitchen team to meet the needs of the guest, the business and the company
• To actively be part of the kitchen management team, ensuring on-job training for the team
• Assist in the training and coaching of the floor team, especially in relation to food and kitchen matters, lead tastings and food training at shift briefings
• To establish and maintain good front of house relations at all times.
• To promote best practice within the kitchen & constantly look to improve processes & procedures
• To assist the head chef responsibly and make follow-up checks to ensure the performance of the kitchen and kitchen team
• To lead tastings and train all team members in food knowledge at every opportunity
• To encourage team members to continually improve their performance – recognizing, praising and rewarding excellent performance in the team
• To develop strong team relations by encouraging open communication between all members of the restaurant team both front and back of house
• To spot talent and assist with succession planning for kitchen team & recruit the ‘correct’ people.
• To ensure that kitchen team understands the correct preparation, cooking, presentation & service of food
• In the head chefs absence; To carry out formal discussions with the team, provide updates & evidence for your Manager to support possible disciplinary processes
• In the absence of the head chef, to attend, communicate effectively at & contribute to weekly management meetings and shift briefings every day
• To work with the Head Chef and Chez Roux to collaborate and devise an inspiring and engaging ongoing training and development calendar for chefs
• To take responsibility for your own career path and continuous self-improvement

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Chef de Partie

Main function: To assist the Head Chef in all aspects of planning, organising and communicating within all kitchen departments.
Reports to: Head Chef and in their absence the Hotel General Manager, in absence Assistant Manager or Duty Manager.

As a Chef De Partie you will assist the Head Chef to ensure in the smooth running of the food offer in the hotel. To effectively support the kitchen team to achieving the highest standard of food production especially in the Head Chef’s absence. To control and manage the food cost in line with the budget, source ingredients in accordance with the Company’s sourcing policy and control production and portions in line with agreed specifications. The Chef de Partie must be able to solve problems quickly and in a professional and pleasant manner. Be initiative, have self-discipline, effective communications skills, and the ability to organize and direct the work of others.

Overseen by Michel Roux Jr, the highest of standards is required and applicants must be career driven, passionate, friendly and preferably with a minimum of one year experience at CDP level.

• Live In available. Meals provided on duty
• Own transport is recommended due to the location of the Hotel if staying locally
• Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Assistant Head Housekeeper

Inverlochy Castle is currently recruiting for the position of Assistant Head Housekeeper. We pride ourselves on the highest level of service, and attention to detail is paramount. Inverlochy Castle has a long standing reputation as Scotland's finest country house hotel with 17 luxurious bedrooms, a Gate Lodge and 9 other self catering bedrooms within the grounds. As part of Small Luxury Hotels (SLH) we are constantly voted one of the best small hotels in the world.

Eligible candidates must be able to assist the Hotel Manager to ensure standards of cleanliness and hygiene are consistently maintained at a very high standard in the bedrooms, corridors, and public areas of the hotel. Contribute to the profitability of the Hotel through the operation of effective cost controls and stock monitoring within the Housekeeping Department. Maintain consistent five star standards of service, ensuring guest satisfaction while creating a work environment that supports organizational values.

Key Responsibilities include: active working housekeeper involved in the day-to-day operation of the housekeeping department, ensuring delivery of exceptional guest service from all areas (i.e. housekeeping, public areas, laundry, etc). Provide adequate resource planning on a weekly basis and with managing rotas along with the Hotel Manager. The housekeeping department also perform turn down and cover the pantry with dishes and glasses each morning/night and therefore, shifts may be required.

You will also responsible for developing team skills & knowledge through training along with the Hotel Manager. Monitoring and controlling accommodation supplies, and overseeing the ordering, delivery, and storage of all items. Ensure awareness and compliance with all Health & Safety work practices.

The ideal candidate for this position: Must have previous experience in a similar role (with a minimum of 1 year at supervisory/management level) courteous and focused on providing a consistently high standard of customer service, must be standards driven and detail-orientated with the ability to organize and plan ahead and have the ability to lead, multi-task, and make sound decisions in fast-paced environment.

• Own transport required due to location of the hotel
• Meals provided on duty

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Housekeeping Team

Inverlochy Castle is currently recruiting for our Housekeeing Team. We pride ourselves on the highest level of service, and attention to detail is paramount. Inverlochy Castle has a long standing reputation as Scotland's finest country house hotel with 17 luxurious bedrooms, a Gate Lodge and 9 other self catering bedrooms within the grounds. As part of Small Luxury Hotels (SLH) we are constantly voted one of the best small hotels in the World. The ideal candidate will have a high standard of cleanliness which is paramount, with a keen eye for attention to detail for all areas of the public spaces and guest's accommodation. We strive to meet guests expectations and we are a small friendly team who always deliver.

We are looking to employ full and part time team members and will also be interested in seasonal and permanent applications. Applicants must have a good level of English both spoken and understanding. We ask that any applications should be in English please.

• All days and hours are business dependent
• Transport Provided
• Meals provided on duty.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Waiting Team

We are currently recruiting for team members to join our waiting team.

We pride ourselves on the highest level of service, and attention to detail is paramount. Inverlochy Castle prides itself in 5 star service and dining experience. Overseen by Michel Roux Jr, the highest of standards is required.

Ideal candidates will have pride on their appearance, be passionate on providing a friendly and effective service with proficient product knowledge is preferred but training will be given and we will consider applicants for full time, part time, seasonal and permanent positions. We are always keen to train and develop young persons who may wish to start a career in hospitality.

Duties include breakfast, lounge, afternoon tea, dinner and room services. Applicants will receive training on service and health and safety which they must comply with on both back and front of house areas.

All days and hours are business dependent. Split shifts are required.

Live In available. Meals provided on duty.

Transport Provided.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Night Porter

Inverlochy Castle is currently looking for a Night Porter to join our team.

We pride ourselves on the highest level of service, and attention to detail is paramount. Inverlochy Castle has a long-standing reputation as Scotland's finest country house hotel with 17 luxurious bedrooms, a 3 AA Rosette Restaurant and also the longest standing member of Relais and Chateaux in Scotland. We are constantly voted one of the best small hotels in the world. Candidates should be of the highest professional calibre, able to organize their time and duties and not afraid of hard work.

This role does NOT offer Live in accommodation.

If you think you have what it takes to be part of the prestigious team at Inverlochy Castle then please contact us.

The ideal candidate for this position: experience in a similar role, they will be solely responsible for the hotel and all guests during there shift so must be focused and attentive, they will be expected to complete all jobs assigned to them in a timely manner and to a set standard so attention to detail is a must.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

Must have a Full Driving Licence

We offer a competitive hourly rate and provide uniforms and meals while on duty. This is a permanent position and you must be eligible to work and reside within the United Kingdom

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Day Porter

As a Hotel Porter, you will support the Front of House team in the effective running of all check in/check out to ensuring customer satisfaction by maintaining an exceptional standard of delivery and professionalism.  This role is one of the most important within the hotel as you will be interacting with our valued customers constantly throughout the day.  Therefore, a friendly and positive outgoing nature is required with knowledge of the local area as you will often have to advise guests of local attractions, restaurants and travel.

Responsibilities include:

• Assisting the General Manager with all arrivals and departures to the hotel.
• Maintain an exemplary knowledge of all food & beverage.
• Be the first face of the hotel as guests arrive / depart.
• Assisting the Food & Beverage Team with restaurant hosting, bar duties and restaurant service as required.
• Completion of daily checklists for the General Manager.
• To adopt a flexible approach and assist in different areas of the hotel as business and customer needs dictate.
• Assist with housekeeping to ensure rooms are ready on time for guest’s arrival.
• Carry out all reasonable management requests.

You are responsible for making decisions that directly affect the day-to-day operations of the above.  Your main areas of responsibility are:

We are accepting applications for full and part time positions plus weekend work.  Driving licence required. We do recommend you have your own transport due to the location of the hotel.  Please note this is not a live in position.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please contact us. All applicants must be eligible to work and reside in the UK.

Sous Chef

Main function: Operation and control of the Kitchen Department in the absence of the Head Chef
Reports to:   Head Chef and in their absence the Hotel General Manager, in absence Assistant Manager or Duty Manager
Subordinates:   Junior Sous, Breakfast chef, chef de partie, commi chef

As a Sous Chef you will assist the Head Chef to ensure in the smooth running of the food offer in the hotel. To effectively manage the kitchen team to achieving the highest standard of food production especially in the Head Chef’s absence. To control and manage the food cost in line with the budget, source ingredients in accordance with the Company’s sourcing policy and control production and portions in line with agreed specifications.  The Sous Chef must be able to solve problems quickly and in a professional and pleasant manner. They must be able to deal successfully with a wide variety of people from different cultures and backgrounds. Be initiative, have self-discipline, effective communications skills, and the ability to organize and direct the work of others.

You will assist the Head Chef in the below and be solely responsible for the below in their absence:

Training:

• Train and develop staff to maximise performance, aid retention and reduce turnover.
• Accountable for the delivery of performance in line with Company procedures.
• Lead and inspire individuals to develop a highly motivated, committed team.
• Ensure team receive, understand & adhere to all company policies & procedures.
• Co-ordinate workload of staff within the hotel including rotas etc

• To ensure that the kitchen team comply with the policy on personal hygiene and uniform
• Support all members of the team to reach their full potential and give them the opportunity to develop their career

Finance:

• Ensuring all relevant information is passed to the relevant person.
• To help the General Manger work within the company set budgets while providing the standard of service required, including staff budget, equipment budget, stock costs.
• Control all stocks within the hotel food operations and ensure stock takes are completed accurately and on time each week for accounting purposes.
• Develop all aspects of sales within the hotel, implementing new initiatives to meet and exceed targets.
• Ensure GP figures are to target.
• Be responsible for all ordering and repairs within their department, obtaining quotes, receiving/querying/authorising all invoices and ensure the correct person receives these.

Customer Service:

• Develop product knowledge to ensure accurate delivery of service.
• Monitor, analyse and provide feedback to the GM regarding complaints and all other customer feedback in order to identify trends and take pro-active actions.
• Resolution of customer complaints within the food operation.
• Ensure all Health and Safety procedures are implemented according to Company standards including food hygiene.

Supplier Management:

• Carry out all supplier communication activity in line with company.
• Ensure suppliers have a full understanding of all product and service specifications in order to ensure effective delivery.
• Complete orders in line with company procedures to ensure correct stock levels are maintained.
• Ensure best price being received along with best quality.

Incident Management:

• Manage all incidents in line with company procedures.
• Ensure all staff is adequately trained
• Anticipate potential problems/situations and act accordingly to create solutions.
• React in line with company procedure to any unexpected situations.
• Ensure department meets all legal requirements

• To ensure cleaning rotas are operational throughout the food production and service areas.

The above list is to be used as a guideline only and is not an exhaustive list.

If this position is of interest to you and you would like to be part of our team then please email your CV to chef@greywalls.co.uk

Chef de Partie

Main function:   To assist the Head Chef in all aspects of planning, organising and communicating within all kitchen departments.
Reports to:   Head Chef and in their absence the Hotel General Manager, in absence Assistant Manager or Duty Manager

As a Chef De Partie you will assist the Head Chef to ensure in the smooth running of the food offer in the hotel. To effectively support the kitchen team to achieving the highest standard of food production especially in the Head Chef’s absence. To control and manage the food cost in line with the budget, source ingredients in accordance with the Company’s sourcing policy and control production and portions in line with agreed specifications.  The Chef de Partie must be able to solve problems quickly and in a professional and pleasant manner. Be initiative, have self-discipline, effective communications skills, and the ability to organize and direct the work of others.

Key Responsibilities:

• To work with the restaurant team to understand customer expectations, comments and to handle any complaints to satisfy the customer promptly
• To consistently prepare and cook all food to the standards and dish specifications, and train the team to do the same
• To be hands on and present during the busy service periods
• To be a team player at all times and be prepared to be flexible in order to ensure that all operations are always as guest-focused, efficient and profitable as possible.
• To ensure that the hotel’s Health & Safety Policy and Food Safety Management System are adhered to in the kitchen including all related paperwork checks & record keeping
• To ensure the menu, daily specials and special menus are available, as appropriate
• To ensure functions menus are managed effectively in conjunction with the manager in charge
• To ensure that the kitchen team are fully prepared, stocked and set for service
• To assist the Head Chef with supervision, planning, training, coaching and developing of the kitchen team to meet the needs of the guest, the business and the company
• Be a role model for the team by actively displaying consistent cooking skills, a positive & proactive attitude and hygienic appearance at all times

Finance:

• Ensuring all relevant information is passed to the relevant person.
• Control all stocks within the hotel food operations and ensure stock takes are completed accurately and on time each week for accounting purposes.
• Develop all aspects of sales within the hotel, implementing new initiatives to meet and exceed targets.
• Ensure GP figures are to target.
• Be responsible for all ordering and repairs within their department, obtaining quotes, receiving/querying/authorising all invoices and ensure the correct person receives these.

Customer Service:

• Develop product knowledge to ensure accurate delivery of service.
• Ensure all Health and Safety procedures are implemented according to Company standards including food hygiene.

The above list is to be used as a guideline only and is not an exhaustive list.

If this position is of interest to you and you would like to be part of our team then please email your CV to chef@greywalls.co.uk

Restaurant Supervisor

MAIN PURPOSE OF JOB:
To supervise and run operations of Chez Roux Restaurant. To train colleagues to the art of fine dining service, have substantial F&B knowledge in order to upsell and describe menu items, manage staff in conjunction with Restaurant Manager manager, handle complaints and be person responsible in absence of senior managers.      

Training

To ensure the standard of service continues and improves in Chez Roux a large % of your time while need to be put aside
to training.

• Ongoing improvement and understanding of Menu & Product Knowledge, to include what is suitable to allergens.
• All staff are to be issued with a training record, which is required to be completed on shifts closes.
• Carry out jobs to the highest standard – leading by example, make sure all waiting staff are carrying out duties to the same standard
• Training new staff on still room procedures and monitor

Wine & Bar

• Ongoing improvement and understanding of Menu & Product Knowledge.
• To be able to advise on Grape Varieties of House Wine and give advice to food matching.

Daily Duties

• Conduct daily briefings prior to every service, to include liaising with chef regarding daily specials.
• Communicate the briefings to Chez Roux team
• Oversee all tables are set-up and ready as per training manual and matching with table allocations
• Keeping track of Orange & Grapefruit for juicing – order deliveries and arrange squeezing
• Help management oversee that cleaning rotas and daily sheets tasks are being completed
• Ensure linen count is recorded at the end of each day and totalled on Monday & Thursday evenings
• Record daily covers as per service
• Ensure water and wine fridges are being replenished as required
• Ensure the team are always well groomed, smart & ready for service
• Make sure wine lists are up to date

Weekly Duties

• Weekly dry goods count – Orders to be given to manager on shift on Wednesday to be checked
• Ensure salt, pepper and olive oil are refilled as required and ALWAYS CLEAN
• Put up weekly cleaning rotas and daily tick sheets
• Ensure the wine cellar is tidy, and wines are properly stored

Additional

• Stock count on monthly basis
• From stock results – suggest written stock required to be purchased

If this position is of interest to you and you would like to be part of our team then please email your CV to gm@greywalls.co.uk

Housekeeper

Greywalls Hotel and Chez Roux Restaurant are looking for someone to join the housekeeping team. We have a full and part-times role available. The shifts are generally 8am-3pm. There is a requirement to work turn down service once or twice a week and this is approximately 7-9pm. Ideally candidates will live locally or have their own transport due to the location.
Greywalls Hotel is rated 5 star by the AA and STB and as such we have exacting standards of housekeeping. Experience is not essential as training will be provided. Please note that this is a live out role, accommodation cannot be provided.

•  Pay is NMW or NLW depending on age
• 28 days holiday per year
• Pension plan provided
• Discount stays at sister properties
• Meals provided on shift
• Job Types: Full-time and Part-time roles available

COVID-19 considerations:
Too keep our staff safe as possible, we are providing full PPE equipment to fullfill their Housekeeping duties, including electrostatic fog machines.

If this position is of interest to you and you would like to be part of our team then please email your CV to gm@greywalls.co.uk

Waiting Staff

Greywalls is a five star country house hotel based in Gullane, East Lothian. Currently we are looking for an enthusiastic member of Waiting Staff to join our team.

As a small country house hotel we have small, dedicated team and ideal candidates must be flexible in their approach. Previous experience within the industry is preferred although training can be given.

Applicants must have a good level of English both spoken and understanding. We have a single room in live-in accommodation available and staff meals are provided. Please send a CV and we can arrange for telephone interviews in the first instance.

• Live-in accommodation available
• 28 days holiday per annum
• Discount stays at sister properties
• Pension Plan Provided
• Job Types: Full-time, Permanent

If this position is of interest to you and you would like to be part of our team then please email your CV to gm@greywalls.co.uk

Sorry there are currently no staff vacancies at Rocpool Reserve. Please check back soon!

There are currently no job vacancies at the Isle of Eriska hotel.

General Assistant

The Inch Hotel is currently recruiting for the position of General Assistant. 
 
Eligible candidates must be able to ensure standards of cleanliness and hygiene are consistently maintained at a high standard in the bedrooms, corridors, and public areas of the hotel and deliver a professional service. 
 
Key Responsibilities include housekeeping, front of house, taking food and drink orders, serving meals, serving behind bar and ensuring delivery of exceptional guest service from all areas. Ensure awareness and compliance with all Health & Safety work practices. 

The ideal candidate for this position: must have a positive attitude and be guest oriented with a passion for the hospitality industry.Previous experience is ideal but not vital as full training will be provided. Take pride in the work, having an eye for detail, working quickly and efficiently, being able to multi-task. Be happy living and working in a rural situation.

We do ask that any applications should be in English please

Waiting Staff

Crossbasket Castle is a Luxury 5 Star Hotel and Event Venue on the outskirts of Glasgow. We are recruiting team members for our banqueting, restaurants and bar teams. You will play a key role, engaging with guests and providing outstanding service.

You will undertake tasks including:

- Setting the public areas to standard
- Serving dishes with accurate descriptions
- Maintaining the cleanliness of the public dining areas
- Bar service
- Preparing, setting and serving weddings, functions and conferences

Full training is provided, though experience in a high-end service environment is desirable.

Job Types: Full-time, Permanent

Salary: NMW Or NLW depending on age

• 28 days holiday per annum
• Discount stays at sister properties
• Pension Plan Provided

Sorry there are currently no staff vacancies at ICMI. Please check back soon!