Our Management Team

Dr Sin Chai,  Chairman

Dr Sin Chai has successful business expertise from manufacturing in tin, rubber, construction, real estate development, aviation, hotels, and farming, in businesses based in Southeast Asia, Canada and Australia.

Dr Chai established and managed his family's portfolio of farms in Canada and Australia and currently supervises the group's real estate, hotel and restaurant portfolio. The family have bought and sold numerous properties and developments under Dr Chai's aegis; current holdings include Inverlochy Castle Hotel, Rocpool Reserve and Blanefield in Scotland, and diverse properties across the world


Norbert Lieder, Managing Director

ICMI Managing Director with a wealth of 30 years experience in Hotel Management. Having worked in management for Kempinski,  Hilton International, and the Datai in Malaysia. Previous General Manager positions at hotels in Asia, the Caribbean and Scotland before becoming GM of Inverlochy Castle Hotel. Under his stewardship, Inverlochy has been transformed to being "The Best Hotel in Europe" according to the respected Travel & Leisure magazine and has won numerous other awards.

Norbert Lieder is the driving force behind ICMI’s reputable business success.


John Green, Sales and Marketing Manager

John Green has worked in the hospitality industry for over 20 years. From graduating from University he began his sales and marketing career with Conrad Hotels, then moved into managerial positions with Four Seasons and Regent Hotels, and The Landmark London. He was General Manager at The Hempel for three years prior to setting up John Green Communications (JGC) in 2004. John has an extensive knowledge across all market segments and together with his team is focused on business development within the portfolio. John brings one of the industry's foremost international sales teams to ICMI and works closely across the world with Norbert Lieder, Managing Director on the marketing front.


Kerry Watson, Operations Manager

Utilising her degree in business management, Kerry Watson went into Management of Relais and Chateaux properties across Scotland straight from University.  On being appointed her first General Managers position of Rocpool Reserve at the age of 26, she is now at the forefront of all ICMI Operational projects.  Kerry heads up the delivering and implementation of ICMIs standards throughout all ICMI services.


Niki Gillies, Group Operations Manager

Having worked in the hospitality industry accumulating over 12 years experience in hotel management, Niki oversees the Hotel Operations. Having grown with the company Niki brings strong and consistent operational experience to the team. Driven by a desire for operational excellence and efficiency, as well as supporting the overall company mission and growth.


Dorota Cikala, Revenue and Reservations Manager

Having a degree in hospitality management as well as business strategy, Dorota has managed Reservations and Revenue for a range of hotels for the past 10 years. As well as overseeing our reservation department for all hotels, Dorota is also heavily involved in creating and executing the revenue strategy ensuring maximisation of occupancy and rates.  


Andy Yearling, Accounts Manager

Chartered Accountant with a degree in Accounting and Finance. With 15 years’ experience working in accountancy practice and industry, Andy heads up the accounts and finance team for the ICMI portfolio of hotels.